Puteoli Palace Hotel

Worst hotel ive ever stayed in and ive worked in third world countries. Where do i start..... Arrived and checked in okay although the receptionist didnt seem to care at all. Place is basically a building site, i dont know if its getting refurbished (better just to knock it down) or just rin down. Shouldn't have guest staying in these rooms if there building work next door. See pictures of corridor Wifi wasnt working at all and when i explained to reception all they said was there computer was working okay. I had no mobile signal in my room so essentially was unreachable and was here on business so didn't help. The restaurant has a sushi restaurant 🤢🤮 that played loud music that stopped me sleeping until it closed as rooms are right above. Breakfast was appalling, bread rolls were rock hard, ham was clearly from a tin and badly chopped. When i decided to order a takeaway for lunch the receptionist stopped me and said i couldn't take my food to the room 😡😲 Lasted one of my 4 nights there and ill be leaving after i finish my pizza and review. Shocking, utterly shocking

We enjoyed our stay with them, they even accommodated us in a different room when we needed a bigger window! The breakfast area was very nice as well, ( it would have been nice to have more lactose free food actually!). Overall, the location is great if you have a car! They close the gates of their garage around 11pm but they open it remotely if you call them in a second! Very nice service and totally worth the price! Lovely service from Mary at the reception desk from the get go to the end of our experience! Thank you guys, would totally recommend!

The hotel has recently been refurbished and is clean, smart, and very welcoming, and the staff are friendly. The only thing I would mention for them to upgrade is their breakfast buffet and milk options. The room was very comfortable and we really enjoyed our stay for the night and will definitely be back if we visit the area again.

Will never repeat this experience ever again at puteoli hotel… to start with the receptionist was not very helpful at receiving us… we book the hotel a week before… we arrived and when we checked in they told us that the room wasn’t ready and there needed to wait until the room was cleaned… the room was not very clean the toilet was very dirty in bad state… breakfast it’s from 7:00 am up to 10:00 that if you will be there at 9:45 basically you will find hardly anything to eat there… the things you find for breakfast are very poor had not many options there only few eggs some toasted bread very small amount of fruit and that was it.. I also would like to mention the owners that are around at all the time with really bad attitude never smile it really intimidating makes feel very uncomfortable clients and also the stuff who’s working there… this hotel not really deserve another chance from us…

I stayed in the hotel during the Christmas holidays. Very nice hotel, well located. Close to the motorway junction, supermarket, pizzeria etc. The rooms are beautiful, clean and comfortable. The staff super friendly and helpful. Abundant breakfast and above all the girl in charge of breakfast was super friendly, helpful and nice. Super approved stay. We will be back